Privacy Policy

Last updated: August 4, 2026

Outpost Neighborhood Tavern ("we," "us," or "our") operates the website outpostorl.com and the Drag Brunch reservation system. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a reservation with us.

Information We Collect

When you make a Drag Brunch reservation, we collect the following information:

  • First and last name

  • Email address

  • Phone number

  • Party size

  • Preferred seating time and date

  • Any comments or special requests you provide

When you visit our website, we may also automatically collect standard technical information such as your browser type, device information, and pages visited.

How We Use Your Information

We use your personal information to:

  • Process and manage your reservation

  • Send you booking confirmations via email and text message

  • Send you reservation reminders and ask you to confirm your attendance

  • Contact you if a seat becomes available from the waitlist

  • Respond to your questions and provide customer support

  • Improve our services and operations

Text Messaging

By providing your phone number, you consent to receive SMS messages from us regarding your reservation, including booking confirmations, reminders, and waitlist notifications. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. We will not send marketing text messages without your separate consent.

Third-Party Services

We use the following third-party services to process reservations and send communications:

  • Square: Used for booking management and payment processing. Your reservation details are shared with Square to create and manage your booking. Square's Privacy Policy is available at square.com/legal/privacy.

  • Twilio: Used to send SMS text messages for reservation confirmations and reminders. Twilio's Privacy Policy is available at twilio.com/legal/privacy.

  • SendGrid (a Twilio company): Used to send email confirmations and reminders. SendGrid's Privacy Policy is available at sendgrid.com/legal/privacy.

We share only the information necessary to process your reservation and deliver confirmation communications. We do not sell your personal information to any third party.

Data Retention

We retain reservation information for as long as needed to provide our services and for reasonable business record-keeping purposes. You may request deletion of your personal information at any time by contacting us at the information below.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of SMS communications at any time by replying STOP

  • Opt out of email communications by using the unsubscribe link in any email

Data Security

We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Outpost Neighborhood Tavern 227 N Eola Dr, Orlando, FL 32801 info@outpostorl.com